Business AnalystImplify, Inc is a Global IT Solutions and services firm. Since its inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore and in-house service models. IMPLIFY is an IT consulting services and software development firm dedicated to business success through long-term relationships with our clients and staff.
IMPLIFY has built a dynamic, profitable, service-oriented enterprise, and is positioned to successfully respond to trends and changes in the information technology industry.Job DescriptionJob Title: Business Analyst with (Scrum and.Net)Location: Midland, MIContract: Full timeSalary Range: $ 85 to 100KNeed USC and Green Card holderJob DescriptionAnalyzing and fixing the problems / issues in the production environmentInvestigating the faults and providing root cause analysisHandling on call requests on a rotating basis and handling user complaintsCoordinate with off shore support team members, business analysts and customersReview codes and test plan, test logs documentsProvide technical input to assist in development of project plans for projects that intend to use these environments as development platformsImplement best practices, standards and procedures including quality and delivery methodologiesSkill Requirements:A sound foundation in .NET frameworkASP.NET, ADO.NET, Forms, WCF, Entity Framework, LINQ, Workflow Foundation, WPF, Active Server Pages.Experience of Business Analyst.Experience of working in Scrum, facilitating daily scrum.Has hands on experience in several large, global implementations using Salesforce in some of the following areas: Salesforce Sales Cloud, Salesforce Service Cloud, Financial Force, Salesforce Communities, Salesforce Custom Cloud)Knowledge of CRM will help.Excellent Onshore Customer communication skillsStrong analytical and problem solving skills, quick learner, good interpersonal and communication skills and enjoys working in teamsShould have knowledge on Configuration ToolsShould be ready to be cross trained on different technologiesAdditional InformationAll your information will be kept confidential according to EEO guidelines.