Unknown Company

Business Analyst (Manager Level)

johnstown, ny • Posted 1 weeks ago
Hybrid Full Time General

Business Analyst (Manager Level)Location: New York, NY (Hybrid 3-4/week to onsite is must)Duration: 14+ monthsPosition SummaryWe are seeking a results-driven Business Analyst to serve as a key liaison between business stakeholders and technology teams, driving strategic initiatives, process improvements, and solution delivery. This is a managerial-level role requiring ownership of requirements, strong stakeholder engagement, and the ability to translate business needs into clear, actionable solutions.

The role plays a critical part in ensuring successful delivery of initiatives aligned with business objectives, operational efficiency, and compliance standards.Key Responsibilities:Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process analysisTranslate requirements into functional specifications, user stories, and acceptance criteriaEnsure requirements are clear, structured, and aligned with business goalsAnalyze existing business processes and workflows to identify optimization, automation, and efficiency opportunitiesDevelop process maps, workflow diagrams, and business documentationRecommend and support implementation of process improvements and transformation initiativesAct as a primary liaison between business users, project teams, and technology stakeholdersFacilitate communication across cross-functional teams throughout the project lifecycleManage stakeholder expectations and ensure alignment on delivery outcomesSupport end-to-end system implementation activities, including:User Acceptance Testing (UAT)Test case preparationDefect tracking and resolutionEnd-user training and adoptionDeployment coordinationSupport Agile delivery processes, including sprint planning, backlog refinement, and prioritizationPrepare reports, dashboards, and presentations to support decision-making and project governanceMonitor project progress and assist in resolving business and operational issuesEnsure delivered solutions align with business requirements, compliance standards, and operational needsRequired Skills & Qualifications6-10 years of experience in business analysis, requirements gathering, and process improvement within financial services, technology, or related industries6+ years of experience gathering, documenting, and managing business requirements and functional specifications5+ years of experience analyzing business processes, identifying improvement opportunities, and supporting transformation initiatives5+ years of experience working with SDLC methodologies, including Agile frameworks (Scrum/Kanban)5+ years of experience supporting system implementations, including UAT, test coordination, and deployment activities5+ years of experience using business analysis and reporting tools such as:Microsoft ExcelVisioJIRATableau (or similar BI tools)Demonstrated ability to create process documentation, user stories, functional specifications, and business reportsStrong analytical and problem-solving skills with the ability to translate complex business needs into structured solutions.Effective communication skills with the ability to engage both technical and non-technical stakeholders3+ years of experience managing stakeholders and operating in cross-functional delivery environments.Ability to manage multiple priorities and deadlines in a fast-paced environmentEducation and Certification:Business Analysis certifications, such as:CBAP (Certified Business Analysis Professional)PMI-PBA (Professional in Business Analysis)Bachelor’s degree in business, Information Technology, Finance, or a related fieldPreferred Qualifications7-10 years of experience in financial services, regulated environments, or large-scale enterprise programsExperience supporting digital transformation, process re-engineering, or system modernization initiativesFamiliarity with data analysis, reporting, and dashboard development

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