Business Analyst I

Business Analyst ILocation: New York, NYDuration: 3+ Months (High extension possibilities)Job Description: The Business Analyst – Post Implementation Review (PIR) Support Analyst will be responsible for supporting the PIR process for completed Global Technology and Operations (GTO) programs. The PIR process includes stakeholder engagement; objectives/metrics identification; data gathering; analysis and documentation of findings. The PIR Support Analyst is accountable for tracking and reporting on status of ongoing PIRs and identifying issues impacting successful completion of the reviews.

Above all, the PIR Analyst must deliver clear and concise editorial while working with partners to tell accurate program completion stories that serve as a basis for organizational learning.Key Responsibilities:Researches committed and realized results for completed GTO programs including the following results categories: financials; benefits; timeline; planned outcomes and lessons learnedCompiles, challenges, and reviews program resultsWrites summary of findings at a highly editorial levelWorks with PIR Leader to resolve challenges to the team PIR submissionsAnalyzes data, identifies and solves for gaps in data to ensure completeness of program evaluationWorks with PIR Leader to classify program results according to targetsPlans and communicates reviews including key milestones and deliverablesIdentifies and understands background of stakeholders to include in reviews and surveysUses superior Excel skills to tracks metrics and contributes to the dashboard for real-time status and reporting to team and senior managementSchedules meetings with stakeholders, supports meetings, and provides meeting minutesCollects additional data from stakeholdersDevelops all drafts and final reportsBuilds and maintains working relationships with team members and other departments involved in the PIR processEnsures communication, coordination of activities, and issue resolution amongst core team members, senior management and other stakeholdersEssential Business Experience and Technical Skills:Required:Two years technical writing experience or editing experienceAdvanced excel skills (including macros) for calculation of metricsStrong oral communication skills, analytical, problem-solving, organizational skills and ability to interface with senior managementExperience in investments, financial services / insurance industriesAbility to manage multiple priorities and stakeholdersPreferred:Two years related work experience in post-close program management analysisTwo years financial analysis skills in partnering with financial controllers on interpretation of program financial results and benefits realization analysis