Business AnalystDorchester, MA 6 Months Contract Duration: - Possibility of extensions and/or becoming a full-time employee Location: - Remote until COVID restrictions are lifted; then onsiteDuties & Responsibilities• Serves as the bridge between end users (internal and external) and the IT Department through which user communication and requirements flow. • Serves as an IT business SME on business topics to stakeholders. • Facilitates/oversees the analysis and design of technology solutions to ensure business needs are met. • Proactively communicates and collaborates with external and internal customers to analyze information needs and requirements to deliver system artifacts as needed.
• Manages and ensures traceability of approved and baselined work products through the software development lifecycle to include application specifications, design, development, usability, testing, implementation, and defect prioritization. • Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process. • Collaborates with subject matter experts to establish the testing approach including usability and performance needs. • Provides certification and actively participates in defect management activities to confirm requirements are being met.
• Manages change control for affected system artifacts. • Takes full ownership of identifying and recognize issues and problems, and then work with management, business sponsors, and others within the organization to prioritize and drive the issues to closure and resolution. This may require creative problem solving. • Ensures QA best practices are being followed.
• Creating a detailed business analysis, outlining problems, opportunities and solutions for the IT DepartmentSkills• Variance analysis • Regulatory Reporting is highly preferred • Defining business requirements and reporting them back to stakeholders • Develop, maintain and review internal KPI's and SLA'sCompetenciesTo perform the job successfully, an individual should demonstrate the following competencies: • Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics • Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity • Communications- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods • Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources • Teamwork- Eager and able to work in a collaborative and cross-disciplinary fashion in a fast-paced, dynamic and deadline-oriented environment