Business Solutions ManagerCandidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).This position will be assigned to the Office of IT Coordination within the Division of Employment and Training at the Department of Workforce Development and will be responsible for leading application development and Business Intelligence (BI) projects for the Division.The incumbent will be responsible for liaising with State and partner staff, as well as end users, to determine whether system modifications are needed as a result of policy changes, user requests, and/or other events.This position is expected to facilitate planning meetings and coordinate the development and testing of needed application and BI changes, which requires comprehensive knowledge of program policy development and operations, systems design, user acceptance testing, systems implementation and follow-up.This position is also responsible for requirements gathering, story creation, and business process documentation. The systems supported and to be developed by this position have a significant impact on the day-to-day operations of workforce development programs serving job seekers and employers throughout the Client.The applications used to administer the Division's programs are primarily web-based and are developed in the MS.Net environment.
Active Directory (AD) is used to administer user access to these systems. Team Foundation Server (TFS)/Azure DevOps is used to track system requests, project status, and coordinate User Acceptance Testing (UAT) issue resolution.Required experience:4 years' experience in technical writing and documentationUnderstanding of project management methodologies and experience with AgileKnowledge of electronic document management and workflowExperience with user testing, system testing, and user acceptance test plansExperience with data warehousing and report creation, using platforms such as Business IntelligenceTop skills & years of experience:Excellent oral and written communication skillsExperience in technical writing and documentationUnderstanding of project management methodologies and experience with AgileNice to have skills:Knowledge of electronic document management and workflowExperience with user testing, system testing, and user acceptance test plans