Business Analyst – ConsultantLocation: Columbia, SC (Hybrid – 2 days onsite/week) Duration: 12 Months (Possible Extension) Interview Process: 1 Round – Virtual Candidate Location Requirement: Must be a CURRENT South Carolina resident. No relocation allowed.Business AnalysisReview functional designs produced by vendorsAnalyze existing and proposed business processesDevelop General System Design (GSD) documentsSupport software enhancement and process improvement initiativesDocument business requirements and workflowsTesting ResponsibilitiesDevelop and execute test plans, test cases, and test scriptsPerform component, integration, regression, security, performance, and acceptance testingRecord, analyze, and report testing resultsReproduce and troubleshoot application defectsSupport defect management and root cause analysisPrepare and maintain test data and testing documentationParticipate in incident review meetings and testing status reportingTraining & SupportConduct end-user training for county staffDevelop user manuals, FAQs, training guides, and CBT materialsProvide online and onsite training across South CarolinaDeliver Level-2 help desk support for FCCMS application issuesCommunicate application updates, workarounds, and announcements to usersAdditional ResponsibilitiesUpdate application configurations as neededAssist with maintenance and operations activitiesSupport judicial/court application rollout effortsCreate and update Adobe Acrobat forms and documentationRequired Skills5+ years of experience preparing, documenting, and executing: Test criteriaTest casesTest scriptsTest plans for IT systems projects2+ years of experience using, configuring, and maintaining FCCMS (Family Court Case Management System)2+ years of experience with: Component TestingIntegration TestingSecurity TestingPerformance TestingRegression TestingAcceptance TestingPreferred SkillsExperience documenting existing and proposed business processesPrevious judicial or court systems experiencePrevious state government experienceExperience testing Judicial or Case Management System Development projectsExperience with Agile or Waterfall methodologiesRequired EducationBachelor's Degree (BS/BA) or equivalent work experienceAbout Us: InterSources IncInterSources Inc is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status.
We also are a Google Cloud and Oracle partner company.