Business Analyst-Change ManagementLocation: Chicago, IL or Remote Duration: 6 months CTHThe Business Analyst (Agency Initiatives) role will lead the coordination and execution of the Agent Connect Change Management plan for Combined US Agency, which consists of captive and independent agents selling Voluntary Benefits (Supplemental Accident & Health). Working with both internal and external audiences, they will own the successful completion of Agent Connect change management tasks and maintain the already crafted plan for 2023 / 2024. Agent Connect is a new policy administration platform and portal that is currently being tested and deployed.Key ActivitiesOwn the execution and successful execution and completion of the Agent Connect change management plan for both internal and external audiencesManage the Agent Connect change management plan, adding tasks and strategies where neededCreation, execution and report out of audience surveysCoordinate and facilitate virtual Agent Connect overview presentations with key audiences or change agentsWorking with Sales Communications, develop change management communications and connect with their planStay current on industry trends and with similar programs across industries to identify change management best practices and ways to drive continual understanding and adoption of Agent ConnectTrack change management plan budget and performance metrics, as requiredWork directly with functional area managers/leadership to resolve issues that impact completion of change management plan objectives: determine when to escalate issues to appropriate levels of managementRequires strong verbal and written communication skills to communicate effectively with key stakeholders, including both internal senior management and external business partnersSkills and QualificationsGroup/Worksite Sales experience a bonusExcellent project management and organization skills; PMP (or equivalent) certification desirableStrong analytic and data decisioning skillsProven ability to get things done in a fast-paced, rapidly changing environmentStrong communication and interpersonal skills3+ years+ change management/project management experience3+ years relationship/partnership management experienceBilingual - Spanish/English is a bonus (reading, writing, and speaking)Experience Bachelor's degree, preferably in marketing, business administration, program management, or related field.Excellent written and verbal communication skillsKnowledge of program management 3-5 years experience supporting and/or leading mid to large scale projects.