Business Analyst / Business Process DesignAssist product owner with delivery of AIR strategic roadmap including requirements analysis, solutioning, UAT preparedness, ensuring training material is accurate and current, conducting data patrols and providing support to AIR stakeholders in urgent scenarios. AIR, Application Information Repository, is a data repository of products, components and services in the Client environment. The application is hosted in ServiceNow.
Basic understanding of Client ServiceNow process' and configuration is beneficial. 1 - Business Process Analysis Tools (Intermediate) 2 - Requirements Analysis (Intermediate) 3 - ServiceNow(Intermediate)