Business AnalystThe BA is a results-oriented individual with a passion and capability for contributing to the development of world-class learning solutions, delivered on time and in scope. The BA is a self-directed team member with demonstrated leadership potential to effectively work across multiple teams, products, and/or platforms. This role may also serve as scrum master for their team(s).
With our digital products accounting for over 70% of revenue (and growing), you will set a vision and utilize your influence and collaboration to drive the evolution of our digital content delivery and learning experiences.What can you expect from the position?Draft agile epics and stories; maintain backlog with high-quality stories, acceptance criteria, and current priority.Partner with engineering, technical product management, user experience, project management, and QA to investigate, document, and maintain business and technical processes.Articulate user personas and needs as required.Document release notes, workflows, processes, case studies, training materials, and technical alternatives for specific epics or feature sets.Partner with team leads to deliver roadmap commitments on-time, on-scope, on-quality.Lead scrum ceremonies to ensure that there is an understanding of the user stories, enabling sizing and task breakdown to occur, and maximizing team productivity.What can you bring to the role?2+ years of experience with agile software developmentExperience understanding wireframes, UX design, and use-case diagramsDemonstrated leadership potential to effectively work across multiple teams, time zones, and countriesDeadline-conscious, results-driven, and high-performing in a high-intensity environmentAcute attention to detail, the ability to analyze complex systems, and the ability to manage multiple priorities concurrentlyExcellent verbal, written, interpersonal and organizational communication skills; must be able to communicate with technical teams and business stakeholders in a multi-cultural environment, as well as clearly document software for these audiencesDemonstrated people skills; must be able to collaborate effectively with diverse personalities and skill sets and enjoy constructive conflictComfortable working in a fully remote environment