Business Analyst 2Location: Atlanta, GA (HYBRID)Interview: In Person OnlyWork Schedule: This position will be in the office, 4 days in the office, 1 day remote to start. After the first 90 days, we are flexible to adjust to 3 days in, 2 days remote.Under general supervision, analyzes enterprise-wide customer business needs & participates in the planning, design & implementation of new or enhanced systems that may serve multiple state entities.The Department of Community Affairs (DCA) is a state organization dedicated to help build strong, vibrant communities. DCA offers a fast paced, challenging and dynamic environment and we expect a dedicated, service oriented and flexible team member.DCA is seeking a Business Analyst to interpret the business needs and operational requirements of two major DCA functions (grants management and loan servicing) and then translate them into relevant technological solutions that will improve operating efficiency and enhance customer service. The Business Analyst exercises independent judgment and initiative to evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
The ideal candidate will have experience with/understanding of grants management and loan servicing processes. In addition, the candidate should have the ability to:Gain a thorough understanding of the grants management and loan servicing operationUse activity diagrams, scenarios, business analysis, flowcharts, document analysis, business process descriptions, interviews, and workflow analysis to interpret and document the needsGather information from multiple sources and critically evaluate it, reconcile conflicts, disseminating high-level information into details and distinguish user requests from their true needsCollaborate proactively with the technology team, program staff, and senior leadershipUse standard templates and natural language to develop requirement specificationsDeliver work products throughout the project life cycleEnsure the system design as per the needs of the usersWork independentlyDeploy effective project management techniquesWork with various databases and spreadsheetsUnderstand funds distribution and payment processingCommunicate effectively both verbally and in writingEffectively apply technology to tasksShow attention to detailAnalyze and effectively problem solveBachelor's degree in business or related field from an accredited college or university AND two to three years of experience related to area of assignment. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.Under general supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area of federal and state grant programs. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations.
May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgment. May administer or provide high level technical and administrative support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions. Assists with orientation, training, or providing task guidance of collaborative team members and division partners.
Supports the user community in the use of functional business tools and support systems.Professional experience working as a Business Analyst – Required 3 YearsExperience with grants management and loan servicing processes – Highly desiredExperience evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions – Required 2 YearsExperience identifying trends, discrepancies, and variances to improve the efficiency and effectiveness of operations – Required 2 YearsExperience creating detailed reports and giving presentations – Required 2 YearsExperience performing user acceptance testing – Required 2 YearsExceptional analytical and conceptual thinking skills – Required.The ability to influence stakeholders and work closely with them to determine acceptable solutions – Required.Competency in Microsoft applications including Word, Excel, and Outlook – Required.Excellent planning, organizational, and time management skills – Required.Bachelor’s degree in business, IT or related field from an accredited college or university – Required.Statistical, financial, or operational data analysis and reporting in functional area of federal and state grant programs – Desired.Experience assisting with orientation, training, or providing task guidance of collaborative team members and division partners – Desired.Experience supporting user community in the use of functional business tools and support systems.