Building Engineer Specialist

The Building Engineer Specialist will be responsible for ensuring the technical excellence and operational reliability of Microsoft facilities across assigned countries in Latin America. This role requires hands-on expertise in building systems, proactive maintenance management, and the ability to drive continuous improvement while maintaining Microsoft's high standards for facility operations.

Pay: $55,000 - $73,000 / year (paid hourly)
Location: Fort Lauderdale, FL | Microsoft office; will oversee projects in Miami & remotely manage assigned Latin American locations
Travel: approximately 1x / quarter to Latin America

GEOGRAPHIC & FACILITY SCOPE

• Assigned countries within LatAm region (as designated by IFM Engineer Manager)
• Multiple Microsoft office locations and facilities
• Cross-border coordination with regional engineering team
• Support for emergency response across assigned territories

Facility Types:

• Corporate office buildings
• Data centers and technical facilities
• Mixed-use commercial properties
• Leased and owned Microsoft locations

Technical Responsibilities

• Asset Management & Life Cycle Planning
• Asset Register Maintenance: Maintain comprehensive and accurate Asset Register & History for all critical building systems within assigned facilities
• Condition Assessments: Conduct detailed condition assessments of building assets to inform Life Cycle Renewal (LCR) planning
• Capital Planning: Develop 5-10 year LCR plans including cost estimates and prioritization matrices for asset replacement and renewal
• Asset Performance Monitoring: Track asset performance metrics and identify trends requiring proactive intervention
• Maintenance Program Management
• Planned Maintenance Execution: Ensure 95%+ completion rate for all statutory and critical asset planned maintenance work orders
• CMMS Administration: Utilize Microsoft's Computerized Maintenance Management System for all maintenance activities, work order management, and reporting
• Reliability Centered Maintenance (RCM): Implement RCM principles to optimize maintenance strategies for critical assets
• Preventive Maintenance Optimization: Continuously review and improve PM programs based on equipment performance and failure analysis
• Building Systems Engineering
• HVAC Systems: Oversee operation, maintenance, and optimization of heating, ventilation, and air conditioning systems
• Electrical Systems: Manage electrical distribution, emergency power, UPS systems, and lighting infrastructure
• Fire & Life Safety: Ensure compliance with all fire protection systems, emergency egress, and life safety requirements
• Building Automation: Monitor and optimize Building Management Systems (BMS) and Smart Building technologies
• Mechanical Systems: Oversee plumbing, water treatment, elevators, and other mechanical building infrastructure

OPERATIONAL EXCELLENCE

• Performance Management
• KPI Monitoring: Track and report on key performance indicators including asset uptime, maintenance completion rates, and energy performance
• SLA Compliance: Ensure adherence to all Service Level Agreements and Microsoft operational standards
• Quality Assurance: Conduct regular Building and Technical Services Sweeps to verify system performance and identify improvement opportunities
• Root Cause Analysis: Investigate equipment failures and implement corrective actions to prevent recurrence
• Emergency Response & Business Continuity
• 24/7 Response: Provide emergency response capability for critical system failures within assigned region
• Business Continuity Planning: Support development and testing of emergency response procedures and business continuity plans
• Incident Management: Lead technical response to facility-related incidents and coordinate with Microsoft stakeholders
• Crisis Communication: Provide timely and accurate communication during emergency situations

COMPLIANCE & SAFETY

• Regulatory Compliance
• Code Compliance: Ensure all building systems comply with local building codes, fire codes, and safety regulations
• Environmental Compliance: Maintain compliance with environmental regulations including waste management, water quality, and air emissions
• Permit Management: Obtain and maintain all required permits, licenses, and certifications for building operations
• Audit Support: Support internal and external audits related to facility operations and compliance
• Safety Management
• OHS Compliance: Implement and maintain Occupational Health and Safety programs in accordance with local laws and Microsoft policies
• Safety Training: Ensure all maintenance personnel receive appropriate safety training and certification
• Incident Investigation: Investigate safety incidents and implement corrective actions to prevent recurrence
• Risk Assessment: Conduct regular risk assessments and implement mitigation strategies

SUSTAINABILITY & INNOVATION

• Environmental Performance
• Energy Management: Implement energy conservation measures and monitor energy performance across assigned facilities
• Water Conservation: Develop and implement water reduction strategies and monitor consumption
• Waste Reduction: Support waste minimization and recycling programs
• Sustainability Reporting: Track and report on environmental performance metrics and sustainability initiatives
• Technology Integration
• Smart Building Systems: Support implementation of IoT devices and smart building technologies
• Data Analytics: Utilize building performance data to identify optimization opportunities
• Innovation Projects: Participate in pilot programs for new technologies and operational improvements
• Best Practice Sharing: Share successful initiatives across the regional engineering team

STAKEHOLDER MANAGEMENT

• Internal Collaboration
• Regional Coordination: Collaborate with other Engineer Specialists across LatAm region
• Microsoft Stakeholders: Interface with Microsoft Workplace Services, IT, Security, and other internal teams
• JLL Teams: Coordinate with property management, project management, and account management teams
• Reporting: Provide regular updates to IFM Engineer Manager on facility performance and issues
• Vendor & Contractor Management
• Provider Oversight: Manage relationships with maintenance contractors and service providers
• Performance Management: Monitor contractor performance against SLAs and take corrective action as needed
• Procurement Support: Support procurement activities for maintenance services and equipment
• Quality Control: Conduct inspections and quality checks on contractor work

Required Qualifications

• Education & Experience
• Experience: 2+ years of experience in facilities management, building engineering, or technical operations; with strong background in hard services
• Industry Knowledge: Strong understanding of commercial building systems and maintenance practices
• Regional Experience: Previous experience working in Latin American markets preferred
• Technical Competencies
• Building Systems: Expert knowledge of HVAC, electrical, plumbing, fire protection, and building automation systems
• Maintenance Management: Proficiency in CMMS systems and preventive maintenance program development
• Project Management: Ability to manage multiple projects and priorities simultaneously
• Data Analysis: Strong analytical skills for performance monitoring and trend analysis
• Soft Skills & Languages
• Language Proficiency: expert English & intermediate Spanish required
• Communication: Excellent written and verbal communication skills
• Leadership: Demonstrated ability to lead technical teams and influence stakeholders
• Problem Solving: Strong analytical and troubleshooting skills
• Cultural Awareness: Understanding of Latin American business practices and cultural considerations