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BSI CRM/CX Integration Engineer (SCIM & REST)

remote, oh • Posted 1 weeks ago
Onsite Contract IT & Technology

Location –

Experience Senior

We are looking for an experienced BSI CRM/CX Integration Engineer to support the development and integration of CRM and Customer Experience (CX) solutions based on the BSI platform . The role focuses onidentity management enhancements (SCIM) and REST-based integrations in enterprise environments, with the option to take full ownership of implementation and deployment.

The project is delivered for a client in the insurance industry in Germany.

Key Responsibilities

  • Enhance user and role management through SCIM integration .
  • Implement automated role assignment based on incoming group information.
  • Improve and extend SCIM-based identity and access management .
  • Support internal development teams with architecture design, data modeling, and testing.
  • Design and implement activity data processing via REST interfaces within the CX platform .
  • Establish a secure network connection for write access towards external systems (e.g., Provinzial ).
  • Develop REST-based interfaces within the Enterprise Integration Platform (EIP) .
  • Design and implement a custom CX process step for seamless workflow integration.
  • Deliver full lifecycle work: design , implementation , and testing .
  • Optionally deliver an end-to-end solution including deployment and take full ownership of delivery (implementation & deployment).
  • Collaborate with internal development teams and stakeholders in a project-based or long-term engagement .

Requirements

  • Strong experience with BSI CRM / CX platform.
  • Solid knowledge of SCIM (System for Cross-domain Identity Management).
  • Experience with REST API design and integration.
  • Background in enterprise integration platforms (EIP).
  • Understanding of identity & access management (IAM) concepts.
  • Experience with secure network communication and system integration.
  • Ability to collaborate with development teams on architecture and implementation.

Language Requirements

  • Project language: German
  • Minimum level: B2 (upper-intermediate) – sufficient for effective communication

Nice to have

  • experience in insurance or enterprise environments.
  • knowledge of CX process design within BSI.

Platform/Tool Enterprise Integration Platform (EIP) BSI CRM/CX Platform

Other DevOps Identity and Access Management (IAM)

Methodology SCIM REST

Project duration 8 months

Start date May 4, 2026

Type Contract

Language on the project German

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