Brand Ambassador - Designer Salon

Brand Ambassador - Designer Salon

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Job Description

A Brand Ambassador is a sales associate that drives the business through expertise on a specific vendor line. The Brand Ambassador represents the face of the brand, providing technical product knowledge, training other SFA Associates, collecting product feedback, and developing advanced client and business development skills related to sales for the brand.

Who You Are

• Inspires others with recommendations, builds trust quickly and can gain cooperation with little disruption.
• Effective communicator with a clear vision.
• Networker and relationship manager who drives positive outcomes through objectives and measures.
• Training skills and basic math skills to interpret reports, understand individual and line goals and develop supporting selling strategies.
• 2+ years of selling experience in a similar product.
• Excellent selling and client building skills.

As The Brand Ambassador, You Will

• Drive sales for the brand in a specific category.
• Develop and execute strategies to drive overall sales for the brand.
• Drive new client acquisition and expand existing client sales to meet or exceed individual sales goals.
• Strategically develop plan in partnership with leadership to support overall Local Business Development Plan.
• Execute category strategies for the brand developed by the Brand Manager or GM.
• Demonstrate expertise in customer base by having knowledge of top customers.
• Coordinate special orders, reserves and product movement between stores to deliver to customer requests.
• Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area.
• Coordinate department efforts to maximize special events and trunk show focus days.
• Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell.
• Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.).
• Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth.
• Act as liaison between department and vendor representatives.
• Leverage opportunities to share technical product knowledge to educate the customer.
• Act as role model for Sales Associates by exhibiting the highest customer service standards.
• Ad hoc responsibilities as needed.

Your Life and Career at SFA

• Be part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance.
• Benefits package for all eligible full-time Associates (including medical, vision and dental).
• An amazing Associate discount.

Equal Opportunity Employer

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.