Unknown Company

Branch Operations Lead: Elevate Client Experience

newton, ma • Posted 5 days ago
Onsite Full Time Management & Operations

Chase, a leading financial services firm, seeks a Branch Operations Lead to drive client-focused service and branch efficiency in Newton, MA. You will work with the Branch Manager to ensure accurate transactions, risk controls, and a welcoming atmosphere for customers.

This role emphasizes leadership, training, and maintaining policy adherence. You will engage clients, promote self-service options, and guide the team to deliver consistent, compliant service while supporting branch operations and

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