Branch Operations Director – Banking & Member Experience

Innovative Staff Solutions in Mattoon, IL seeks a VP of Operations to oversee a small/medium full-service branch operation. The role directs staff and ensures the efficient handling of lending products and depository services such as checking, savings, IRAs, and education accounts.

The VP will lead cash operations, recruitment, onboarding, and training while driving member service excellence, budgeting inputs, and cross-functional collaboration.