Branch Operations Coordinator Bilingual Mini City

Branch Operations CoordinatorWells Fargo is seeking a Branch Operations Coordinator for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com.In this role you will:Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankersComplete operational activities while minimizing risks under established policiesPerform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organizationSupport the Branch manager in operational tasks and schedulingResolve issues related to daily operations of the teller line, under direction of regional banking managementSupport customers and employees in resolving or escalating concerns or complaintsReceive guidance from managers and exercise judgment within defined policies and proceduresProvide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactionsIdentify information and services to meet customers financial needsMotivate a diverse team to achieve full potential and meet established business objectivesRequired Qualifications:1+ year of customer service and issue resolution support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationBilingual speaking and listening proficiency in Spanish/EnglishPosting Location:4560 Capital Blvd, RALEIGH, NC Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.