Branch Manager

Description

Position Purpose:

Manage and oversee assigned branch associates, supervise branch operations, and ensure efficient operation on a day-to-day basis. Improve productivity and streamline branch activities to maximize results and achieve goals. Stay up to date with plumbing/heating/HVAC supply industry knowledge.

Essential Functions:

• Recognize employee achievements and encourage excellence in the work environment


• Oversee and manage effectively counter sales, shipping & receiving to maximize sales goals


• Responsible for associate evaluations and disciplinary actions


• Develop and implement sales plans


• Conduct regular sales and operations meetings


• Brief employees on current sales goals, promotions, and other relevant information


• Evaluate employee performance and provide feedback and coaching as needed


• Identify training needs


• Interact with customers on a regular basis to ensure satisfaction and gain useful feedback


• Resolve customer problems as needed


• Manage budgets, allocate branch funds, and define financial objectives


• Coordinate with other branches to share knowledge, plan promotional activities, or achieve goals


• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities


• Achieve financial objectives by preparing an annual budget; schedule expenditures; analyze variances; initiate corrective actions.


• Recruit, vet, interview, and hire new employees


• Network to improve the presence and reputation of the branch and company


• Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures


• Organizing marketing activities and events for the branch


• Adhere to high ethical and professional standards


• Other duties as required

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Requirements

Experience, Education & Skills:

• Proven branch management experience


• Sufficient knowledge of modern management techniques and best practices


• Ability to meet sales targets and production goals


• Ability to analyze financial records and transfer data


• Strong aptitude for numbers, spreadsheets, and financial reports


• Familiarity with industry rules and regulations


• Ability to analyze problems and strategize for better solutions


• Excellent organizational skills


• Result driven and customer focused


• Leadership and human resources management skills


• Exceptional knowledge of budgeting, cost accounting and cost control principles


• Ability to manage employees, while multitasking large projects


• Bachelors degree in finance or business preferred with an emphasis in finance, or a related field.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.


• Specific vision abilities required by this job include close vision requirements due to computer work.


• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.