Branch Manager

Description

The Branch Manager is responsible for overseeing the overall performance, growth, daily operations, finances and personnel of their assigned branch. This includes managing staff, maintaining strong client relationships, ensuring operational efficiency, driving business development, upholding company standards for safety, quality, professionalism and cost control. As the highest-ranking leader at the branch level, the Branch Manager ensures that field, office, and support teams work together effectively to meet project goals and customer expectations. The Branch Manager will also interface with other branches and offices as needed to leverage support as needed.

RESPONSIBILITIES AND DUTIES

Leadership & Operations

• Direct day-to-day branch operations, including production, scheduling, staffing, and client services
• Manage costs
• Provide leadership and support to department heads, including production, estimating, administration, sales and warehouse/fleet etc.
• Ensure compliance with company safety, quality, office and operational procedures
• Oversee field performance, project progress, project budgets and ensure work meets scope and quality standards
• Conduct regular branch meetings to align teams with goals, resolve issues, and communicate company updates

Business & Client Management

• Foster strong relationships with clients, vendors, and subcontractors to support business growth and retention
• Identify local market opportunities and collaborate with executive leadership on strategic planning and expansion
• Represents company at local industry events, trade shows, and networking opportunities

Team Development & Culture

• Hire, train, and develop branch personnel with a focus on leadership, safety, and performance
• Conduct performance evaluations, coaching sessions, and disciplinary actions as needed
• Promote a positive, respectful, and productive work culture that aligns with the company values
• Foster an environment and culture of excellence across all divisions

Financial Oversight

• Manage branch-level budgets, approve expenditures, and monitor profitability
• Review financial reports, job costing, and KPIs to drive efficiency and profitability
• Ensure timely billing, collections, and financial accountability across teams

Sales and Business Development

• Ensure the branch operates as a profitable unit by meeting or exceeding sales targets and controlling operational costs
• Develop strategies to grow existing business verticals.
• Identify new business opportunities within the market and build long-term relationships with key clients

Facilities & Compliance

• Oversee facility maintenance, fleet operations, and equipment condition at the branch
• Ensure compliance with all regulatory, environmental, and internal standards

Reporting & Communication

• Report key operational, financial, and personnel metrics to executive leadership
• Ensure effective communication between field staff, office personnel, and leadership teams

Additional Duties

• Participate in leadership training, corporate initiatives, and cross-branch collaboration
• Perform other responsibilities as assigned by executive leadership

QUALIFICATIONS

• Proven leadership and management skills in a construction, roofing, or industrial services environment
• Strong understanding of operations, project management, and job costing
• Excellent problem-solving, organizational, and communication skills
• Ability to make sound decisions and lead teams under pressure
• Proficient in Microsoft Office Suite and project management tools
• High school diploma or GED required; bachelor's degree in business, construction management, or a related field preferred
• Minimum 7-10 years of experience in construction, roofing, or industrial operations
• Minimum 3-5 years of supervisory or management experience
• Valid driver's license and insurable driving record required

WORKING CONDITIONS

• Primarily based in-office with regular travel to job sites, customer meetings, and corporate offices
• Occasional extended hours or weekend work based on project or operational needs
• Must be able to walk job sites and observe field conditions when needed

RELOCATION

Candidates must currently reside in the area or be willing to relocate. Relocation assistance is available for qualified candidates.