Branch Manager

Position Title

Branch Manager

Business Unit

Retail

Reports to

Varies Based on Assignment

Primary Office Location

130 Gardeners Circle Suite 125, Kiawah Island, South Carolina, 29455

Position Overview

This position is primarily responsible for the overall sales and operations management of the branch. The incumbent is the directing sales manager for the branch. The primary focus is the origination and expansion of new to bank customers and performance coaching of the branch team. The incumbent oversees daily branch activities, performs market and business development duties, processes loan requests, solicits new accounts, and ensures effective operations of branch staff and facilities. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

Primary Responsibilities

• Generate high-value customer relationships through leveraging sales leads and outbound calling to establish new customers and retain and expand existing relationships.
• Actively engage in the community as a member of the branch.
• Execute and coach sales strategies to achieve financial goals.
• Incorporate FNB digital products and services into customer interactions.
• Input and maintain effective data quality for all referrals, customers, and applicants using FNB approved branch technology.
• Complete and manage the lifecycle of all new and existing relationships according to consumer bank standards.
• Manage and coach branch team and facility to ensure the branch operates according to FNB standards.
• Conduct daily sales meetings, execute all HR responsibilities, and participate in ongoing education for self and team.
• Lead sales camps according to Market Manager.
• Ensure branch meets all quality standards through direction and coaching of the team.
• Maintain operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
• Assign team operational responsibilities and perform various operational duties per established policies.
• Perform other related duties and projects as assigned.
• Serve as risk managers by understanding, reporting, responding to, managing and monitoring risks as required by F.N.B. Corporation’s risk management program.
• Commit to superior levels of compliance by adhering to regulatory laws and guidelines.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience Required

3

Skills Required

• Excellent management skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Excellent customer service skills
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• BA or BS preferred
• Experience in a related position
• Knowledge of banking audit policies and procedures preferred

Licensures/Certifications Required

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements Or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.