Buffalo Branch Manager OpportunityOur client is an established freight forwarding and brokerage organization with a strong presence in cross-border and Canadian logistics. Over the past year, they have expanded into domestic U.S. freight brokerage, launching a physical office in Buffalo, NY.Position SummaryThe company is seeking a hands-on Branch Manager to lead and scale its Buffalo office.
This individual will be responsible for day-to-day operations, team leadership, and office growth, while also contributing tactically in a player/coach capacity.This is a critical hire intended to establish on-site leadership, build out the team, and drive the next phase of growth.Key ResponsibilitiesLeadership & OperationsServe as the on-site leader for the Buffalo branchOversee daily operations and support existing staffRoll up sleeves and assist with load coverage, carrier sourcing, and execution as neededBuild and maintain a reliable carrier network for U.S. domestic freightGrowth & StrategyDrive branch growth from ~$200K/month toward $5M annual revenueExpand U.S. domestic freight opportunities from existing Canadian accountsIdentify and execute on low-hanging fruit within current customer baseParticipate in RFPs/RFQs and improve carrier capacity alignmentTeam BuildingRecruit and hire additional operations and sales staff (target: 5–6 total employees)Potential to bring known talent (sales + ops) into the organizationTrain, mentor, and develop team membersCustomer & Carrier DevelopmentStrengthen relationships with existing customersBuild new carrier partnerships to support growth lanesCollaborate cross-functionally with Canadian teamIdeal Candidate ProfileMust-Have:Strong operations background in freight brokerage or forwardingExperience in truckload, LTL, and domestic U.S.
logisticsProven ability to lead teams and scale operationsHands-on, roll up your sleeves mentalityExperience working in early-stage or growth environmentsPreferred:Prior branch manager, operations manager, or player/coach leadership experienceExposure to cross-border freight (Canada/U.S.)Ability to bring talent (sales and/or ops) into the organizationExisting carrier relationships in U.S. domestic freightNice-to-Have:Book of business (not required, but considered in compensation)