Branch Manager

Job SummaryThe Branch Manager is responsible for ensuring the sales and operations of the branch run smoothly and in accordance to company programs and standards. The Branch Manager stays on top of competition, drives sales and marketing initiatives, provides operational guidance to the Operations Manager, and trains and develops the entire branch sales team.Key ResponsibilitiesDesigns and implements a strategic sales plan that expands Branches customer base and ensures its strong presenceObjective setting, training and performance monitoring of Outside Sales Representatives on cold calling, lead generation, customer service and pricingBuilds and promotes strong, long-lasting customer relationships by partnering with them and understanding their needsMaintains quality service by establishing and enforcing organization standardsPartners with Branch Operations Manager to direct operational aspects of the branch including distribution operations, customer service, human resources, administration and salesCollaboratively works with Branch Operations Manager to train and lead inside personnel in areas of warehouse duties, order management, customer service, design sales and office administrationDevelops forecasts, financial objectives and business plans with full responsibility for branch financial resultsReviews analyses of activities, costs, operations and forecast data to determine branches progress toward goals and objectivesEffectively partners and communicates with regional and corporate leadership to support company direction, initiatives, culture, and financial expectationsQualifications (Knowledge/Skills/Competencies/Experience)Successful history in managing business operations consistently meeting or exceeding targetsExperience in motivating and developing sales and operations teamsKnowledge of the tile/flooring or building materials industry is a plusProven business acumenResults driven and customer focusedLeadership and human resources management skillsExcellent written and verbal communication skillsDetail Oriented and Multi-taskedTime management and Organizational skillsDemonstrated follow-up and follow-through skillsProficiency in MS Word, Excel and PowerPointBS in Business Administration or related field
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