Branch Manager

• Serve as the branch sales leader
• Acquire, deepen, and retain customer relationships across checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers and demonstrate digital banking options
• Analyze reporting and employee observations to identify strengths and opportunities
• Execute action plans to improve team performance and expand primary bank relationships and wallet share
• Balance growth with operational soundness and talent decisions
• Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company
• Complete the Branch Manager Readiness Program before transitioning into the Branch Manager position
• Accept branch assignment based on business need and branch availability

Requirements

• 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
• 2+ years of leadership experience
• Ability to hire, coach, and develop sales professionals and direct reports
• Ability to lead a customer-focused sales culture and drive measurable growth
• Ability to analyze performance and execute action plans
• Independent judgment and critical thinking skills
• Ability to manage time, prioritize, and delegate in a complex, fast-paced environment
• Experience managing and coaching across affluent, high net worth, and business customer segments
• Ability to identify complex financial needs and build relationships
• Ability to influence, educate, and connect customers to digital banking technology
• Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
• Ability to work a schedule that includes Saturdays
• Ability to travel up to 50% of the time during the first 6 months, depending on location
• SAFE registration required at the time of employment
• Loan Originators must meet LO/CFPB requirements and Wells Fargo policies
• Must satisfy financial responsibility, character, fitness, and criminal background standards
• Not eligible for visa sponsorship

Core Competencies

Demonstrates strong leadership in managing a high-performing sales team while driving customer-focused growth in banking services. Proficient in analyzing performance metrics, coaching staff, and delivering tailored financial solutions to diverse customer segments.

Soft Skills

• Independent Judgment
• Critical Thinking
• Time Management
• Prioritization
• Delegation

Hard Skills

• Financial Services Experience
• Performance Analysis
• Action Plan Execution
• Digital Banking Technology Education
• Operational Risk Management

Certifications & Qualifications

• SAFE Registration
• Loan Originator Certification

Industry Keywords

• Branch Network Experience
• Customer-Focused Sales Culture
• Affluent Customer Segments
• High Net Worth Customer Segments
• Compliance Controls