Branch Manager

• Serve as the branch sales leader, acquiring, deepening, and retaining customer relationships
• Drive growth in checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop branch employees to improve banker productivity
• Foster an engaged and accountable culture focused on identifying customer financial needs
• Recommend Wells Fargo consumer and business solutions
• Balance growth objectives with operational risk management
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager
• Build and retain a high-performing team through clear expectations and targeted coaching
• Lead the branch team in delivering tailored consumer and business solutions
• Use observation, feedback, follow-up, reporting, and employee observations to improve performance
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers about digital banking options
• Manage risk, resolve issues, and model behaviors that protect customers, employees, and the company

Requirements

• 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
• 2+ years of leadership experience
• Ability to hire, coach, and develop sales professionals and direct reports
• Ability to lead a customer-focused sales culture and drive measurable growth
• Ability to analyze performance, identify strengths and opportunities, and execute action plans
• Independent judgment and critical thinking skills
• Ability to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
• Experience managing and coaching across affluent, high net worth, and business customer segments
• Ability to identify complex financial needs and build relationships with customers, internal partners, and community stakeholders
• Ability to lead teams in influencing, educating, and connecting customers to technology
• Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
• Ability to work a schedule that includes Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months and before placement in a specific branch
• SAFE registration required at the time of employment
• Loan Originators must meet LO/CFPB requirements and Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
• Must not require Visa sponsorship

Core Competencies

Demonstrates strong leadership in banking and financial services, with a focus on driving sales growth and developing high-performing teams. Proficient in managing customer relationships, operational risk, and compliance within a fast-paced environment.

Highest-signal resume keywords

• Branch Sales Leadership
• Coaching And Developing Sales Professionals
• Customer-Focused Sales Culture
• Banking Laws And Regulations Knowledge
• SAFE Registration

Hard Skills

• Banking Experience
• Financial Services Expertise
• Performance Analysis
• Operational Risk Management
• Loan Originator Compliance
• Customer Relationship Management
• Sales Growth Strategies
• Digital Banking Education
• Time Management
• Delegation

Soft Skills

• Independent Judgment
• Critical Thinking
• Team Building
• Effective Communication
• Problem Solving

Certifications & Qualifications

• SAFE Registration

Industry Keywords

• Branch Network
• Customer Financial Needs
• High Net Worth Customers
• Affluent Customer Segments
• Operational Risk Management
• Compliance Controls
• Loss Prevention
• Wells Fargo Solutions
• Wealth Management
• Business Banking