Branch Manager

The Branch Manager is responsible for driving branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-driven environment. This role generates new business through customer outreach, referrals, and community engagement, evaluates and approves lending decisions, oversees collections efforts, and ensures compliance with company policies and regulatory requirements.

The Branch Manager also recruits, develops, and leads a high-performing team while maintaining efficient branch operations and strong customer relationships.

Compensation

$41,600 , based on experience and location, plus performance-based bonus opportunities. This is aresults-driven role where earnings are directly tied to branch performance.Managers who grow their portfolio, drive tax production, and achieve business goalshave the opportunity tosignificantly increase their total compensation.

Why Join World

Career advancement opportunities – Successful Branch Managers are often considered for District Manager and other leadership roles across the organization.

Promote-from-within culture –A large percentageof team members advance into leadership roles

Performance-based earnings – High performershave the opportunity tosignificantly increase their compensation through branch growth, portfolio performance, and business results.

Comprehensive benefits for all stages of life – Including major medical, dental, vision, life insurance, long-term disability, and free mental health support

Retirement and time off – 401(k) with company match, paid holidays, and vacation time

Community focus – Paid volunteer time and a strong commitment to giving back

Work-life balance – Predictableschedules with a focus on time outside of work

About World Finance

World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work.

Essential Duties and Responsibilities

Meet branch goals for loan growth, tax preparation production, profitability, portfolio performance, and delinquency.

Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.

Review, approve, and close loans within company guidelines.

Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.

Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.

Oversee branch operations and ensure compliance with company policies and applicable laws.

Handle escalated customer concerns and make sound business decisions that support branch success.

Basic Requirements

High school diploma or equivalent

Valid driver's license, reliable transportation, and current insurance

Ability to obtain required insurance licensing

Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation.

At least oneyearof management experience or successful completion of management training program

Experience & Skills

Experience achieving sales, portfolio growth, or profitability goals

Experience managingbranch,store, or business operations

Experience leading and developing employees

Proven ability to generate business through community involvement, networking, customer referrals, and outbound calling activity.

Comfortable working in a performance-driven environment that includes customer outreach, collections, and sales activities

Preferred Backgrounds

Experience leading a team, growing a customer portfolio, managing delinquency, making lending or credit decisions, generating new business, and achieving sales and profitability goals in consumerfinance, banking,retail banking,lending,credit,insurance, tax preparation, or similar financial services environments preferred.

Physical and Environmental Requirements

Office based role with standard lighting and noise levels

Regular in-person attendance during scheduled work hours is essential; occasional extended hours or weekend work may be required based on business needs

Combination of stationary work and regular movement throughout the office, including occasional walking, standing, bending, reaching, and similar activities

Occasional light lifting, pushing, or pulling of office materials (generally upto 30 pounds)

Ability to perform computer work, handle documents, and communicate information effectively

Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking

Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically

May assist with general office upkeep to maintain a professional environment

Occasional local travel to offsite locations and banks as required for business purposes

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The duties listed are the essential functions of this position. Reasonable accommodations may be made unless they create an undue hardship to the Company. Physical and environmental requirements are representative of those needed to successfully perform the job.

World Finance

We are the financial partner with heart, offering personal loan & tax solutions to the communities we serve.

World Finance is a compassionate financial partner providing personal loans and tax solutions, committed to serving communities and recognized as a Top Workplace for three consecutive years.

Company size 1,001–5,000 employees

Company type Public company Founded 1962

Total funding $175M Post IPO Debt

Momentum

Momentum

Team growth

9% in 12 mo

1,412 employees on LinkedIn

Oct 22 May 26

Capital

Funding history

Funding history

Post IPO Debt $175M

Sep 2025

Footprint

Where they work

Apply For This Role

Company World Finance

Location Bloomfield, New Mexico, United States