Are you a natural leader who thrives on building high-performing teams and driving operational success? Join Natura as a Branch Manager and take ownership of leading a branch to excellence in service, sales, and culture.
At Natura, our purpose is to create environments where people thrive by reconnecting them with nature. As a Branch Manager, you’ll oversee all aspects of branch performance from client satisfaction and revenue growth to team development and holiday installations while fostering a culture where people love to work, and customers love to stay.
Our Core Values
At Natura, everything we do is rooted in our Core Values:
- People: Place others’ needs first and treat everyone with respect.
- Ownership: Take responsibility, do it right, and speak up when needed.
- Faith: Honor God in all things.
- Learning: Stay curious, take initiative, and keep growing.
- Quality: Deliver nothing less than the best.
These values guide our culture and the way we serve our clients every day.
What You’ll Do
- Lead the team: Provide leadership and direction to Supervisors, Horticulturists, Installers, and the Revenue Generation Team.
- Drive results: Ensure the branch meets revenue, margin, and retention goals through strategic planning and strong execution.
- Deliver exceptional service: Oversee client care, respond to concerns quickly, and ensure service standards are met.
- Ensure financial health: Manage branch budgets, track KPIs, and maintain strong labor and replacement margins.
- Grow the business: Partner with sales leadership to drive new business and client expansion.
- Develop people: Recruit, coach, and mentor employees while fostering a values-driven, growth-oriented culture.
What You’ll Bring
- 3+ years in a management role, with proven leadership and operational experience.
- Experience in inventory management, tracking, and purchasing.
- Strong project management, multitasking, and decision-making skills.
- Excellent communication — written, verbal, and presentation.
- Ability to lead teams, build relationships, and drive accountability.
- Proficiency in Microsoft Office Suite; CRM or operations software experience preferred.
Physical Requirements
- Ability to lift up to 60 lbs.
- Ability to stand for up to 8 hours.
- Ability to travel in a vehicle up to 75% of the workday.
- Ability to work in varied environments: office, warehouse, commercial spaces, and outdoors in all weather conditions.
Why You’ll Love Working With Us
- Lead with Impact: Shape the success of your branch while aligning with Natura’s purpose-driven mission.
- Growth Opportunities: Advance your career through leadership development and continuous learning.
- Competitive Compensation: Strong salary and benefits package aligned with performance.
- Culture that Cares: Join a team that values people, ownership, learning, and quality.