Branch Manager 2

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Full Time Church Hill, Church Hill, TN, US 2 Attachments

2 days ago Requisition ID: 1011

Salary Range: $47,000.00 To $55,000.00 Annually

Position Summary:

The Branch Manager will be responsible for the profitable and efficient operation of the assigned branch; will work to ensure the maximization of customer relationships based on customer need and in alignment with the bank’s mission and vision statements; will promote the professional development of staff members, as well as themselves, to accomplish personal career goals and meet bank objectives; and will ensure that all bank and regulatory policies and procedures are followed.

Essential Functions:

Profitability/Business Development

• Achieves expected branch goals through effective management of the branch while focusing on revenue generation.
• Will align branch activities and community involvement to support the bank’s mission statement.
• Will acquire new profitable relationships and grow existing customer relationships both individually and the branch as a whole.
• Will maintain the quality of the loan portfolio by ensuring that charge-offs, past dues, and collection efforts fall within bank guidelines both individually and the branch as a whole.
• Will develop, maintain, and execute the branch business plan.

Customer Service

• Will develop, implement, and maintain high customer service standards for the branch.
• Will enhance the branch customer service experience by implementing activities that are consistent with the characteristics of the market.
• Will identify and maintain a continuing professional relationship with the bank’s high-value customers.

Staff & Personal Development

• Will recruit, select, and retain high quality employees.
• Will coach and develop staff members, including assistance with career planning and professional development.
• Will effectively communicate branch and bank objectives with staff members; includes upward and downward communication as necessary.
• Will be responsible for personal professional development.

Operational & Compliance

• Will insure branch personnel comply with all applicable regulations, policies, and procedures.
• Will monitor and maintain the functionality and physical appearance of the assigned facilities.

Additional Responsibilities

• Will be a proactive participant in marketing, sales campaigns, business development, and relationship building efforts that relate to the assigned location or the bank as a whole.
• Will be responsible for full compliance with all policies, procedures, rules, and regulations.
• Will maintain a strict level of confidentiality. Special attention will be given to the rules that govern the dissemination of information.
• Will perform various other duties as may be assigned.

Supervisory Responsibilities

• Direct: Head Tellers, CSRS
• Indirect: Tellers and other support staff

Education and Experience

• Minimum: High School Diploma or equivalent work experience/training
• Preferred: College Degree with work experience/training

Personal Characteristics

• Computer proficiency
• Excellent verbal and written communication skills
• Effective problem solving and decision making skills
• Ability to develop and maintain positive relations with internal and external customers
• Commitment to Bank’s Values, Vision, and Mission

Salary commensurate with experience

On-site position - no remote work

EOE/Veteran/Disability

Position Summary:

The Branch Manager will be responsible for the profitable and efficient operation of the assigned branch; will work to ensure the maximization of customer relationships based on customer need and in alignment with the bank’s mission and vision statements; will promote the professional development of staff members, as well as themselves, to accomplish personal career goals and meet bank objectives; and will ensure that all bank and regulatory policies and procedures are followed.

Essential Functions:

Profitability/Business Development

• Achieves expected branch goals through effective management of the branch while focusing on revenue generation.
• Will align branch activities and community involvement to support the bank’s mission statement.
• Will acquire new profitable relationships and grow existing customer relationships both individually and the branch as a whole.
• Will maintain the quality of the loan portfolio by ensuring that charge-offs, past dues, and collection efforts fall within bank guidelines both individually and the branch as a whole.
• Will develop, maintain, and execute the branch business plan.

Customer Service

• Will develop, implement, and maintain high customer service standards for the branch.
• Will enhance the branch customer service experience by implementing activities that are consistent with the characteristics of the market.
• Will identify and maintain a continuing professional relationship with the bank’s high-value customers.

Staff & Personal Development

• Will recruit, select, and retain high quality employees.
• Will coach and develop staff members, including assistance with career planning and professional development.
• Will effectively communicate branch and bank objectives with staff members; includes upward and downward communication as necessary.
• Will be responsible for personal professional development.

Operational & Compliance

• Will insure branch personnel comply with all applicable regulations, policies, and procedures.
• Will monitor and maintain the functionality and physical appearance of the assigned facilities.

Additional Responsibilities

• Will be a proactive participant in marketing, sales campaigns, business development, and relationship building efforts that relate to the assigned location or the bank as a whole.
• Will be responsible for full compliance with all policies, procedures, rules, and regulations.
• Will maintain a strict level of confidentiality. Special attention will be given to the rules that govern the dissemination of information.
• Will perform various other duties as may be assigned.

Supervisory Responsibilities

• Direct: Head Tellers, CSRS
• Indirect: Tellers and other support staff

Education and Experience

• Minimum: High School Diploma or equivalent work experience/training
• Preferred: College Degree with work experience/training

Personal Characteristics

• Computer proficiency
• Excellent verbal and written communication skills
• Effective problem solving and decision making skills
• Leadership skills
• Ability to develop and maintain positive relations with internal and external customers
• Commitment to Bank’s Values, Vision, and Mission

Salary commensurate with experience

On-site position - no remote work

EOE/Veteran/Disability

Monday - Thursday: 8:30 a.m. - 4:30 p.m.
Friday: 8:30 a.m. - 5:00 p.m. (occasionally 6:00 p.m.)

Attachments (2)

Branch Manager - Physical Requirements.pdf