Managing multiple loan files, the full-time BPL Account Manager will serve as the primary borrower liaison, ensuring efficient loan processing and funding while working remotely. Key responsibilities: Serve as the main point of contact for borrowers, cultivating long-term client relationships through consistent communication and support Coordinate onboarding, underwriting, and closing workflows to ensure efficiency and a seamless loan processing experience for clients Review loan files for compliance and accuracy, monitoring credit utilization and managing multiple loans simultaneously Required qualifications: Bachelor's degree in Finance, Business Administration, Economics, or related field preferred 5+ years of relevant experience in the financial services and/or real estate industry Proficient in Salesforce CRM and advanced knowledge of the loan closing process Advanced skill in Microsoft Office Suite (i.e., Word, Excel, Outlook) Experience leading transaction teams and managing customer interactions