Proactively managing borrower relationships, the full-time remote Borrower Advocate will ensure a seamless loan experience by communicating with clients, addressing inquiries, and preventing defaults throughout the project lifecycle. Key Responsibilities Maintain clear communication with borrowers regarding loan terms and servicing processes Monitor project progress and provide support for any challenges faced by borrowers Resolve post-closing inquiries and advocate for borrower needs within the organization Required Qualifications Bachelor's degree Minimum 1 year of mortgage-related collection, customer service, or sales experience Knowledge of the mortgage life-cycle and processing steps Experience with Excel or equivalent spreadsheet software Broad knowledge of real estate transaction methods
Borrower Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.