BOH Shift Leader - Chick-fil-A Olympia, WA

Back of House Shift Leader - Be the Pulse of the Kitchen

At Chick-fil-A Cooper Point and Capital Mall, we know that great service starts behind the scenes. As a Back of House (BOH) Shift Leader, you'll guide our kitchen team through each shift with clarity, care, and confidence. You'll be responsible for leading the team in real time - ensuring top-tier food quality, clean and safe operations, and a positive, encouraging atmosphere. This is a hands‑on leadership role for someone ready to coach, support, and keep the kitchen running smoothly. If you're looking for a growth-minded team that values leadership and integrity - we'd love to meet you.

Position Type

• Full-time

Compensation

• $20-$23 per hour (based on experience and availability)

What You'll Be Doing:

• Shift Leadership & Team Development
• Lead and supervise the kitchen team throughout each shift
• Delegate tasks effectively and manage workflow for efficiency
• Offer real-time coaching, direction, and feedback to help team members succeed
• Address performance issues with care and professionalism
• Promote a positive, team-oriented culture where everyone feels valued
• Identify and encourage future leaders within the team

Operational Excellence

• Ensure every food item meets Chick-fil-A's quality and presentation standards
• Oversee kitchen safety, sanitation, and cleanliness throughout the shift
• Be hands‑on and knowledgeable in all kitchen stations (breading, preparation, fryers, dishwashing)
• Support inventory checks and report any supply issues or equipment concerns
• Collaborate with Front of House Shift Leaders to maintain smooth, timely servic

Guest Experience Support

• Ensure quick, accurate, and safe food preparation during all meal periods
• Help minimize guest wait times through efficient kitchen operations
• Support the team in resolving any food-related guest concerns
• Encourage a sense of purpose and pride in preparing food that brings joy
• Financial Stewardship
• Minimize waste through smart prep levels and portioning
• Implement efficient practices that maintain quality and speed
• Identify small improvements that can make a big impact on operations and costs
• Ensure proper use and maintenance of equipment to prevent unnecessary expenses

Qualifications & Skills:

• Previous leadership experience in a fast-paced kitchen or quick-service restaurant preferred
• Strong knowledge of food prep, kitchen flow, and safety standards
• Clear communicator who can coach, correct, and encourage effectively
• Dependable, team-first mindset with a passion for helping others succeed
• Positive, servant-hearted, and calm under pressure
• Excellent problem-solving and multitasking skills
• Bilingual (English/Spanish) is a plus
• Availability Requirements:
• Must be available to work peak hours, including early mornings, evenings, or Saturdays
• Flexible scheduling is available, but team needs may vary week to week

Our Benefits Include:

• Competitive pay
• Closed on Sundays!
• Scholarship and education opportunities
• Team parties and outings
• Flexible scheduling
• A fun and positive work environment where you can influence others
• Learn directly from an experienced Operator and leadership team
• Intentional growth and development to help you reach your professional goals
• Opportunities for advancement as we grow
• Paid time off
• Health insurance
• Employee discount
• Paid training

At Chick-fil-A Cooper Point and Capital Mall, we're building more than just a team - we're building leaders.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.