Body Shop Receptionist

Body Shop ReceptionistPlantation Ford is looking for a friendly, organized, and customer-focused Body Shop Receptionist to be the first point of contact for customers visiting or calling our Collision Center. If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and are looking for opportunities to grow your career in the automotive industry, we'd love to meet you.What You'll DoWelcome customers and visitors with a professional, friendly attitude.Answer and direct incoming phone calls efficiently.Schedule appointments and assist with customer inquiries.Maintain accurate customer records and update information in dealership systems.Assist the Body Shop team with administrative and clerical tasks.Prepare, organize, and file repair orders and related documentation.Communicate effectively with customers, insurance representatives, and internal departments.Process payments and maintain a clean, organized reception area.Support the Collision Center team to ensure an exceptional customer experience.What We're Looking ForPrevious automotive dealership or collision center experience preferred.Customer service or receptionist experience required.Strong communication and interpersonal skills.Excellent organizational skills with strong attention to detail.Comfortable using computers, Microsoft Office, and dealership software.Ability to multitask in a fast-paced environment.Positive attitude, professional appearance, and a team-first mindset.Why Join Plantation Ford?Competitive payMedical, dental, and vision insurancePaid time off and paid holidaysEmployee discounts on vehicles, parts, and serviceCareer advancement opportunities within the dealershipSupportive, team-oriented work environmentWe are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate or tolerate harassment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.