Bingo Office Clerk (Plus Tips)

Bingo Office ClerkPerforms general office duties within the Bingo Department, providing administrative and clerical support to all areas of Bingo operations.Support all areas within Bingo operationsBe knowledgeable of all bingo games, specials, and promotionsVerify winning cards, calculate prize amounts, and distribute funds to winning customersPerform cash and credit card transactionsProvide customer service to all Bingo playersAttend required training related to gaming operations and regulatory requirementsPerform all functions in accordance with applicable Tribal, Federal, and other relevant laws, rules, and gaming regulationsRemain current on all rules and regulations to ensure complianceAll staff members are expected to adhere to the Miccosukee Tribe of Indians of Florida Merit System Policies and to work collaboratively while supporting all teams they interact with to achieve the Enterprise's objectivesPerform any other duties as required, consistent with the position, department, and organizationHigh school diploma or equivalentBasic mathematical skillsMaintain compliance with Tribal Internal Control Standards (TICS) and Minimum Internal Control Standards (MICS)Cash handling and credit card transaction experience preferredBasic knowledge of proper office proceduresMinimum of one year of customer service experience preferredBe courteous and demonstrate genuine care for all coworkers and guestsAbility to work effectively in a team environmentProficient in the English languageA second language is an assetAbility to handle multiple tasks in a fast-paced, ever-changing environmentMaintain a professional appearance and demeanor at all timesExcellent guest service and communication skillsStrong interpersonal skills with an outgoing personalityAbility to remain calm in difficult situationsWillingness to work a variety of day, night, and weekend shiftsMeet or exceed customer expectations and respond to all related inquiriesAbility to effectively handle workplace issues, including anticipating, preventing, identifying, and resolving problems as necessaryMost of the time is spent standing or walking; there may also be requirements to lift moderate weight (10-20 pounds)Typically located in a comfortable area. There may be regular exposure to mild discomfort from factors such as dust, odors, extreme temperatures, inclement weather, noise, or lighting. This is a smoking environment.