Billing Technician - Utility Billing

Billing Technician OpportunityBrunswick County is currently accepting applications for a Billing Technician to join our Utility Billing Team. The Billing Technician performs specialized clerical work of preparing water and sewer utility bills, including:Maintaining customer accounts.Verifying and posting payments received and changes to customer accounts for Public Utilities.Creating work orders for meter installation and changes.Entering and verifying meter readings.Addressing customer questions concerning meter readings and billing.Reviewing problem accounts and making adjustments as needed for verified leaks, new services, transfer of services, as well as various charges for services rendered by the maintenance departmentPerforming enhanced reports and processing monthly and final billings.Processing refunds as needed.Answering telephones and handling routine requests for information, as well as providing details concerning meter readings and billingThe Billing Technician must exercise independent judgment and initiative in completing assignments, and must also exercise tact and courtesy in frequent contact with utility customers and the general public. If you are a customer focused individual with excellent communication, listening, and interpersonal skills, we'd love to talk to you! The Billing Technician reports to the Billing Supervisor. Location & Work Schedule Brunswick County Utility Billing is located at 3769 Old Ocean Highway, Bolivia, NC 28422.

The office is open Monday through Friday from 8:30am - 5:00pm.Associate's degree in accounting, business management, or related field AND one (1) to two (2) years of experience in customer service and billing; OR any equivalent combination of education, training, and experience which provides the required knowledge, skills and abilities. Must be physically able to operate a variety of automated office machines including computers, calculators, copiers, facsimile machines, etc. Must be able to exert up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for periods of time.Brunswick County provides equal opportunity in employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by the law. Reasonable accommodations may be provided to qualified individuals with disabilities throughout the application and employment process.

If you require an accommodation, please contact us to discuss your needs. Brunswick County is required by law to verify the identity and employment eligibility of all persons hired. Brunswick County participates in E-Verify to determine employment eligibility to work in the United States. All positions with Brunswick County require a valid driver's license and candidates must be current on Brunswick County taxes. Offers of employment are contingent upon successful completion of a pre-employment background check and drug screening.

For positions requiring work with children, selected candidates will be required to submit fingerprints to the North Carolina State Bureau of Investigation (NCSBI) for a pre-employment criminal history record check in accordance with G.S. 153A-94.2(b).BenefitsBrunswick County employees are the county's most valuable asset. Therefore, it is the county's desire to offer a very rich and generous menu of fringe benefits. You can visit to see more detailed information on benefits. Brunswick County offers the following benefits:Vacation LeaveSick LeavePetty LeavePaid HolidaysLongevity PayHealth Insurance401 (k) Plan457 Deferred Compensation PlanTerm Life CoverageLong Term DisabilityShort Term DisabilityFlexible Spending AccountsVision InsuranceUniversal Life InsuranceCritical IllnessTuition Assistance