Billing SpecialistSERVPRO® Team Fosdick, is the premier fire and water cleanup and restoration company in Northeast Ohio. We have expanded our operations to include 13 franchises in the Cleveland, Akron, Mansfield and Toledo areas. Due to our recent growth, we are seeking a highly motivated, detailed-oriented, and organized Billing Specialist.
The Billing Specialist is a key member of the Shared Services team who works closely to bill, estimate, monitor, track, and coordinate open jobs. In addition, the position is also responsible for communicating billing, estimates and status updates with customers/insurance carriers.Primary roles and responsibilities include:Review and ensure the job file contains all carrier requirements throughout the production cyclePrepare and finalize invoices to customer and insurance carriersCreate job estimates for mitigation projects using XactimateCommunicate and monitor status of projects with project managers and insurance companiesPrepare job file uploads and reportsCommunicate with clients regarding inquiries on projectsCreate and submit final billing documentation for invoicingExperience and requirements:High school diploma or equivalentWorking knowledge of current business software technologiesSuperb customer service, administrative and verbal/written communication skillsExperience in the restoration or insurance industry is desiredExperience in billing activities and writing estimatesExcellent organizational skills and attention to detailBenefits:Competitive salaryMedical/Rx insuranceDental and Vision InsurancePaid Vacation and HolidaysBasic and Voluntary Life Insurance401(k) plan with Company matchCompensation: $20.00 - $24.00 per hour