Billing Specialist

Billing SpecialistWe are seeking a detail-oriented Billing Specialist to review and analyze carrier freight bills, identify billing discrepancies, resolve duplicate or incorrect charges, and support the timely billing of customer orders.Key ResponsibilitiesReview and analyze carrier freight bills for accuracy.Identify and proactively resolve billing errors and duplicate charges.Communicate with internal teams, customers, and transportation providers to resolve outstanding issues.Obtain required documentation from transportation providers to support customer billing.Work with internal departments to resolve issues preventing orders from being billed.Maintain quality and service standards when working with internal and external stakeholders.Ensure billing issues are addressed promptly and appropriate parties are notified.Develop an understanding of internal systems and technologies used for daily billing activities.Support efforts to improve billing-cycle efficiency from carrier freight bill through customer payment.Identify opportunities to improve existing billing processes and reduce delays.Qualifications1+ year of experience in one or more of the following: Billing, Accounts Receivable, Accounts Payable, Audit, Transportation/Logistics, Load Planning.Strong problem-solving and analytical skills.Excellent verbal and written communication skills.Strong attention to detail and accuracy.Ability to organize and present information clearly.Ability to work effectively with multiple internal and external stakeholders.Proficiency with Microsoft Office preferred.PreferredAssociate degree in Business, Transportation, Logistics, or a related field.Experience in freight, transportation, logistics, or carrier billing.Experience identifying billing discrepancies, duplicate invoices, or payment issues.Experience with billing or transportation management systems.