Billing Specialist

Join a Team That's Fighting for New MexicoParnall Law Firm isn't just the largest personal injury firm in New Mexico — we're a team of passionate advocates dedicated to standing up for clients when they need it most. And we want you helping maximize recovery for our clients at our best.We're hiring a skilled and detail-oriented Billing Specialist to play a key role in ensuring providers submit bills accurately, insurance carriers pay promptly, and clients receive every dollar they're owed as quickly as possible. If you're a motivated professional who leads with integrity, thrives in a collaborative environment, and takes pride in the kind of precise, persistent work that makes a real difference for injured clients — read on.Why You'll Love Working HereWe take care of our people.

Parnall Law has been recognized as one of Albuquerque's best places to work year after year — and that's no accident. Here's what you can look forward to:$16/hour + consistent bonuses — your dedication and growth get recognizedFull benefits package — comprehensive health, dental, and vision insuranceLife & long-term disability insurance — because we've got your back401(k) plan — we help you build a future, not just a paycheckGenerous PTO + select paid holidays — real time off to recharge and resetIn-office health bar — fuel your best work every dayOpportunities for community outreach — give back alongside a team that caresAnnual company goal trip — when the team wins, everyone celebrates togetherA positive, fulfilling environment — where learning, growing, and supporting one another are part of the cultureComprehensive training provided — we'll set you up for success from day oneWhat We're Looking For1+ year of experience in billing, collections, accounts receivable/payable, bookkeeping, or legal experience preferredExperience reading or reconciling invoices, statements, or ledgers a plusFamiliarity with insurance terminology (EOBs, claims, co-pays) is a plus but not requiredComfort working with numbers, invoices, or basic bookkeeping a plusExcellent communication skills, verbal and writtenStrong advocacy for clients and against pushy insurance representatives or medical providersConfidence and motivation to exceed expectationsProfessional attire and demeanorDesire to learn, develop, and motivate team membersTeam player with the ability to adapt in a rapidly changing environmentWhat You'll DoAs a Billing Specialist at Parnall Law, you are a critical advocate for our clients behind the scenes — ensuring every provider bill is submitted correctly, every insurance carrier pays on time, and every client walks away with the maximum possible recovery.Mission StatementThe mission of the Billing Specialist is to ensure all providers submit their bills to health insurance or automobile (MedPay) insurance in a timely manner and further ensures the proper insurance carriers pay the provider bills in a timely manner, maximizing the net recovery for the client. Further, the Billing Specialist will verify all provider balances in a timely manner so that the settlement funds can be distributed to the client as soon as settlement funds are received.Making justice count, down to the last cent.Results / Outcomes (What you must get done.)Attend firm-wide huddle every Monday at 8:00 AMAttend daily team mini huddles Tuesday through Friday at 8:00 AMAttend biweekly meetings with Team Lead fully prepared with supporting data to review individual metrics and create biweekly goalsOpen all subrogation claims within 14 days of the signed retainerSubmit Med Pay and Health Insurance information to all treating providers within 30 days of being retainedSubmit Med Pay and Health Insurance information to all treating providers when providers are updated by Case Manager, within 15 days of new provider informationRequest final health insurance and Med Pay ledgers within 7 days of the client finishing treatment and being moved to PrepVerify all required outstanding medical balances within 7 days when a case moves into negotiationsVerify any outstanding medical balances within 5 days of a case being settledMaintain a biweekly activity level of 1,000 or more in SmartAdvocateEnsure overdue tasks never exceed 60Duties / ResponsibilitiesFollow up with all providers after providing Med Pay and health insurance information to ensure bills are being properly submitted to the proper carrierMaintain accurate records of all bills, payments, adjustments, and remaining balances to facilitate negotiating discounts by disbursement staff, paralegals, and attorneys — maximizing recovery for our clientsCoordinate benefits with available insurance including but not limited to Med Pay, health insurance, Medicaid, Medicare, Veterans Benefits, and other federal and state programsOpen claims and submit necessary documents for Medicare and Tricare benefitsMaintain the client's Medicare portalAnswer incoming calls via the First Call GroupMonitor dashboard metrics/KPIs and actively work to keep those metrics in top shapeFollow and maintain all firm policies and proceduresReporting RelationshipReports directly to Settlement Department Team LeadSecondary reporting to Settlement DirectorThis is a full-time, 100% in-office position located in Albuquerque, NM.Parnall Law Firm is an Equal Opportunity Employer.