Billing Service Specialist

Facilitating the onboarding process for new customers, the full-time Billing and Domain Service Specialist will gather billing information, resolve related issues, and ensure a smooth transition from registration to go-live in a remote work environment. Key responsibilities Facilitate the onboarding process by collecting necessary billing information and documentation Resolve billing-related issues and ensure accurate data entry to prevent discrepancies Provide training and guidance to customers on navigating the billing system and understanding invoices Required qualifications Minimum one year of experience in a billing department Experience with billing systems and major payment gateways Strong interpersonal and organizational skills Excellent written and verbal communication skills in English Ability to manage time effectively in a remote work setting