To ensure accurate billing records and support customer inquiries, the full-time Billing Representative will process payments, address billing discrepancies, and maintain up-to-date patient account information in a remote environment. Key responsibilities Interact with internal and external customers to gather data for billing accuracy and resolve discrepancies Process payments, maintain accurate billing records, and reprocess insurance denials Collaborate with other departments to address billing and payment issues and prepare monthly and quarterly reports Required qualifications High School Diploma or Equivalent required 2-3 years of experience in billing, finance, or collections Proficiency in Microsoft Office Excel and relevant billing software Ability to prioritize and manage multiple tasks in a fast-paced environment Experience supporting junior staff with complex billing issues