Mass General Brigham Billing SpecialistMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.Essential Functions:Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepanciesAddresses issues of a more complex nature and support junior staff by answering day to day questionsProcess payments and maintain up-to-date billing recordsReprocessing insurance denials and submitting all necessary documentation for paymentMaintain accurate billing records and filesCollaborate with other departments to resolve billing and payment issuesMay prepare monthly and quarterly billing reports for management reviewQualificationsEducation: High School Diploma or Equivalent requiredExperience: Experience in billing, finance or collections 2-3 years requiredKnowledge, Skills and Abilities:Strong attention to detail.Excellent interpersonal, written and verbal communication skills.Proficient in Microsoft Office Excel and other relevant billing software.Ability to prioritize and manage multiple tasks simultaneously.Ability to work independently and as part of a team.Ability to work in a fast-paced environment.Additional Job Details (if applicable)This role operates on a Monday through Friday schedule.
After training, shifts may fall between 6:00 AM and 6:00 PM EST.Training will be conducted during standard business hours, between 8:00 AM and 6:00 PM EST.Employees must have access to a quiet and secure workspace that meets HIPAA compliance standards.Remote TypeRemoteWork Location399 Revolution DriveScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$19.81 - $28.30/HourlyMass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Billing Representative II in somerville at Unknown Company
This position is listed as full time and able to be worked remotely.