Billing CoordinatorCoordinate a steady flow of accurate customer billing.Responsibilities:Process freight bills using established contracts and/or quotes and paperwork available to determine correct charges.Process and research any special billing requirements.Maintain up-to-date instructions for customer account specifics.Contact customers, payment centers, Sales, Operations and I.S. to obtain information necessary to process invoices correctly.Investigate and resolve any overcharge claims or customer issues in a timely manner.Work directly with customer contacts and/or payment centers to resolve non-payment or short-payment issues.Work as a team member, functioning as backup for other team members.Other duties as assigned.Abilities/Skills Required:Excellent verbal and written communications skills, ability to prioritize and meet deadlines.Computer literacy including Excel and Word, strong organization skills, problem-solving ability.High level of tact and discretion, ability to consistently meet deadlines.Physical Requirements:Sitting for long periods of time, manual dexterity, standing, stooping, bending, listening/hearing, speaking/verbal.Education Training Required:High School education required and 2 to 3 years of billing experience. Basic computer skills required.We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.