Billing Operations Specialist

Detail-oriented and proactive, the full-time salaried Billing Operations Specialist will provide operational support for telecommunications and managed print services, executing billing processes, coordinating customer requests, and maintaining accurate service records in a fully remote environment. Key responsibilities Execute billing processes and manage customer service operations for telecommunications and managed print services Coordinate the ordering, deployment, and delivery of managed print devices while maintaining proactive communication with customers Provide troubleshooting support for managed print-related issues and assist with telecommunications procurement and inventory management activities Required qualifications Associate or Bachelor's degree in accounting, finance, business, or a related field, or equivalent experience Proven experience in handling customer inquiries and service requests in a professional environment Working knowledge of billing systems and financial processes in a high-volume service setting Proficiency with ticketing systems, billing platforms, and Microsoft Office applications Strong analytical skills with the ability to interpret data and resolve operational inefficiencies