Billing Manager

Key Duties & Responsibilities- Legal Billing Manager

• Oversee day-to-day billing operations for approximately 100 attorneys across the firm's multiple offices.
• Manage and oversee one in-house biller and four offshore billing professionals.
• Serve as the primary billing contact for attorneys and partners, addressing billing questions, resolving issues, and providing hands-on support as needed.
• Manage the full billing cycle, including invoice preparation, review, approval, submission, and follow-up.
• Review e-billing invoices and ensure compliance with client-specific billing guidelines and outside counsel guidelines prior to submission.
• Oversee e-billing requirements, including rate changes, accruals, submission deadlines, and proper invoice formatting.
• Monitor accounts receivable, collections, outstanding balances, and write-offs, working closely with attorneys and clients to resolve issues.
• Partner with the CFO on billing matters, accruals, and other financial reporting requirements.
• Work closely with Practice Manager and firm leadership to ensure the billing team is operating efficiently and billing issues are addressed promptly.
• Provide hands-on support to attorneys who may need additional assistance with billing processes.

Key Requirements

• 5+ years of legal billing experience within a law firm environment.
• Strong understanding of the full legal billing cycle, including traditional billing, e-billing, AR, collections, accruals, and write-offs.
• Aderant experience is strongly preferred.
• Must have strong e-billing knowledge, including outside counsel guidelines, rate changes, accrual submissions, and client-specific billing requirements.
• Experience managing, mentoring, training, or overseeing other billing professionals. Formal management experience is not required if the candidate has strong senior-level billing or lead experience.
• Comfortable reviewing attorney time entries and working directly with partners and attorneys to resolve billing issues.
• Strong communication and interpersonal skills. This is a very attorney-facing role and requires someone who is comfortable providing hands-on support.
• Someone who has worked in a traditional law firm environment and understands the service expectations of attorneys.
• Willingness to travel to other firm offices as needed.