Providing exceptional customer support in a remote full-time capacity, the Billing Customer Service Representative will handle high-volume calls related to billing inquiries, process daily updates, and assist with billing projects while maintaining confidentiality and professionalism. Key responsibilities Manage inbound and outbound customer calls regarding billing questions and invoice requests Ensure customer confidentiality while delivering sensitive health information with empathy Process daily incoming billing data updates and assist with high-volume billing projects as needed Required qualifications Minimum of 2 years of customer service experience in a healthcare-related field Proficient knowledge of billing, finance, and eligibility processes High school diploma or GED (or higher) required Ability to work any eight-hour shift between Monday and Friday, from 8:30 AM to 8:00 PM ET Strong digital skills, including proficiency in Outlook and Excel
Billing Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.