Billing Customer Service Representative

Temporary Billing Customer Service RepresentativeAtWork Personnel is seeking a dependable, detail-oriented professional for a temporary Billing Customer Service Representative position. This assignment is expected to last a minimum of six months and offers a great opportunity to gain valuable office and customer service experience in a professional environment. If you're organized, enjoy helping customers, and thrive in a fast-paced office setting, we'd love to hear from you!What You'll Be DoingAs a Billing Customer Service Representative, you'll play an important role in ensuring customers receive accurate, timely service while maintaining detailed records.

Responsibilities include:Processing payments accurately and efficientlyPerforming data entry and maintaining customer account informationAssisting customers by phone, email, mail, and in personAnswering questions regarding utility bills, payments, services, and account informationProcessing collections and service requestsCompleting daily and monthly balancing proceduresResearching and resolving billing discrepanciesMaintaining accurate records in a fast-paced office environmentAssisting with additional clerical and administrative duties as assignedWhat We're Looking ForThe ideal candidate is someone who:Has exceptional attention to detailEnjoys providing outstanding customer serviceCan multitask while maintaining accuracyIs dependable with excellent attendance and punctualityWorks well independently and as part of a teamCommunicates professionally with customers and coworkersQualificationsHigh school diploma or GED requiredBilingual (English/Spanish) is preferred, but not requiredBasic knowledge of: Windows operating systemMicrosoft Word and ExcelFirefox and internet browsersEmail applicationsComfortable typing multiple lines of information while speaking with customersAble to efficiently use a numeric keypad for data entryStrong basic math skillsExcellent communication and organizational abilitiesAbility to follow written and verbal instructionsAbility to adapt to changing priorities in a busy officePhysical RequirementsPrimarily seated office positionOccasionally required to stand, walk, bend, kneel, or crouchMust occasionally lift and/or move up to 20 pounds or team lift up to 50 poundsPosition DetailsPay: $20.00 per hourSchedule: Monday-Friday, 8:00 AM-5:00 PMDuration: Temporary assignment expected to last at least six (6) monthsLocation: Harrisonburg areaIf you're looking for a rewarding office position where your attention to detail and customer service skills will shine, we'd love to hear from you!