- Prepare, print, and distribute prebills according to firm standards.
- Revise prebills as directed; carefully execute complex adjustments in an accurate and timely manner.
- Prepare and distribute invoices as instructed.
- Coordinate with ebilling department to resolve rejections for ebilled invoices.
- Respond to client and attorney billing inquiries promptly and completely; maintain highest level of customer service.
- Identify and resolve billing inaccuracies.
- Regularly participate in meetings with billing attorneys as assigned.
- Proficient in 3E, Proforma Tracker, InTapp Time, Microsoft Word, and Microsoft Excel.
- Seek opportunities for growth, offer assistance with special projects.
- Suggest improvements for billing process and systems procedures.
- Other duties as assigned.
Requirements
- Must be located near any city the Firm has an office.
- 3+ years billing experience in a professional services industry.
- Ability to work in a fast paced, high-volume environment.
- Ability to adjust as needed to the Firm's continually growing needs.
- Two-year degree preferred or related work experience of at least 3 years.
- Professional services firm experience preferred.
- Excellent written and verbal communication skills.
- Ability to work effectively with all levels of management and staff.
- Strong organizational and time management skills.
- Highest standards of honesty and integrity.
- Proficient in Microsoft Office applications.
- Elite Enterprise/3E and BillBlast experience a plus.
Core Competencies
Demonstrates expertise in billing processes within a professional services environment, with proficiency in 3E, Proforma Tracker, and Microsoft Office applications. Capable of managing high-volume billing tasks while maintaining accuracy and providing exceptional customer service.
Highest-signal resume keywords
- 3E Billing Software
- Proforma Tracker
- Microsoft Excel
- Billing Inquiries Management
- Organizational Skills
ATS Optimization Keywords
Hard Skills
- Billing Experience
- Invoice Preparation
- Billing Adjustments
- Ebilling Coordination
- Billing Inaccuracy Resolution
Soft Skills
- Excellent Communication Skills
- Customer Service Orientation
- Time Management Skills
- Adaptability
- Integrity
Industry Keywords
- Professional Services Industry
- High-Volume Environment
- Billing Process Improvement
Tools & Technologies
- Microsoft Word
- InTapp Time
- BillBlast