Billing Compliance Representative

Billing Compliance RepresentativeLa Puente, CA, US On-site Waste Management & Remediation Services $USD 23.5 - 23.5 ContractorWaste & Environmental Services Industry | Irwindale, CA (Fully Onsite)Temporary Assignment | $23.50/hourAbout the OpportunityA well-established organization in the waste and environmental services industry is seeking a Billing Compliance Representative to join a high-volume billing and customer operations team. This position is ideal for someone who enjoys problem-solving, customer service, data entry, and transactional processing in a fast-paced environment.This is an excellent opportunity for candidates with call center, customer service, order processing, or administrative experience looking to gain exposure to billing operations and compliance processes.Key ResponsibilitiesProcess high-volume billing and service transactions throughout the dayReview and troubleshoot account discrepancies and service-related issuesDetermine appropriate actions and resolutions based on established processesRespond to inquiries submitted through internal systems and email workflowsEnter and maintain accurate customer and account informationDocument actions, updates, and resolutions within company systemsCollaborate with internal teams to ensure timely issue resolutionMaintain productivity, accuracy, and service standardsFollow established procedures while handling sensitive customer and billing informationQualifications1 year of call center, customer service, order processing, administrative support, or data entry experienceStrong typing and data entry skills; 40 WPM preferredExcellent attention to detail and accuracyAbility to multitask in a fast-paced, metrics-driven environmentStrong problem-solving and decision-making skillsEffective verbal and written communication skillsStrong organizational skills and ability to meet deadlinesHigh School Diploma or GED requiredBilling experience is a plus but not requiredExperience with order management, workflow, or billing systems is helpfulBilingual Spanish is a plusSchedule & CompensationMonday-Friday, 9:00 AM-6:00 PM preferredOpen to an 8:00 AM-6:00 PM schedule with overtimeSome overtime requiredTwo Saturdays per month required (7:00 AM-12:30 PM)100% onsite in IrwindalePay rate of $23.50/hourInitial assignment of 3-4 months with potential for extension based on performanceIdeal CandidateThrives in a fast-paced, high-volume environmentComfortable processing large amounts of information accuratelyStrong customer service mindset with excellent attention to detailAble to make sound decisions and resolve issues independentlyDependable, organized, and accountableComfortable working within established procedures and performance metricsEnjoys balancing data entry, problem-solving, and customer support responsibilitiesBrings experience from call centers, customer service, order processing, logistics support, billing support, or administrative operations backgroundsBy submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.