Billing ClerkSERVPRO of Bear New Castle is hiring a Billing Clerk! SERVPRO offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more! As a Billing Clerk, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace.Key responsibilities include:Documenting detailed notes on accounts as needed to communicate account status and to document account queries for both internal and external parties.Identifying trends affecting the client's A/R; collaborating with the operational team to ensure the client's account and working it daily on a timely basis.Reviewing the status of open accounts and contacting insurance companies and customers to resolve unpaid claims.Entering customer and insurance information in Workcenter2.0 and Excel spreadsheets.Answering or returning phone calls to customers or clients regarding account status in a timely manner.Contacting and/or checking insurance company portals to resolve payment denials and claim correction issues.Identifying and billing secondary or tertiary insurances.Filing charges and payments in accordance with the current filing methods in place.Following management policies and procedures.Reporting compliance concerns.Participating in corrective action for compliance related issues as needed.Cooperating with compliance auditing and investigations.Other duties as assigned.Accepting additional responsibilities willingly.Cross-training on all systems to ensure a check and balance internally.Position requirements include:High school diploma/GED (preferred)Knowledgeable in Microsoft OfficeAttention to detail and problem-solving skillsExcellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskThis is a role in a fast-paced office environment.
Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.Picture yourself here fulfilling your potential.At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.