Billing Care Coordinator (Fully Remote)

• Tia is building a new model for women's healthcare that treats women as whole people.
• The company integrates primary care, gynecology, mental health, dermatology, and wellness across in-person and virtual settings.

About the Role:

• As a Billing Care Coordinator, you will support members with complex or urgent billing questions.
• You will be a primary voice for billing support, helping members understand charges and navigate insurance questions.

Why Tia:

• Opportunity to shape and scale a new model of women's healthcare.
• Mission-driven, collaborative team focused on patient and provider experience.

What You'll Do:

• Handle inbound billing calls, escalations, and urgent requests with professionalism.
• Document and resolve cases while maintaining HIPAA compliance.
• Identify recurring billing issues and share insights for process improvement.

Tia

Tia is transforming women's healthcare by integrating primary care, gynecology, mental health, dermatology, and wellness in person and virtually. Backed by Series D funding and trusted by over 120,000 women, Tia fosters a culture of excellence and continuous improvement.