Billing Associate

Billing AssociateIL Villa Park (HQ) - Villa Park, IL 60181; FL Plantation - Plantation, FL 33322OverviewSalary Range $20.00 - $25.00 Hourly Position Type Full TimeDescriptionThe Billing Associate at Rose Paving is responsible for preparing, processing, and maintaining accurate customer invoices across multiple regions. This role supports the Accounts Receivable and Billing team by ensuring timely billing, resolving invoice discrepancies, maintaining billing documentation, and partnering with Project Accounting and Operations to facilitate efficient invoice processing and cash flow.This is a detail-oriented role focused on billing execution, accuracy, and customer service while supporting standardized processes and continuous improvement initiatives.Key Objective include:Ensure timely and accurate customer billingImprove billing accuracy and completenessSupport cash flow through prompt invoice processingMaintain billing documentation and complianceResolve billing discrepancies quicklySupport standardized billing processesProvide excellent internal and external customer serviceResponsibilitiesBilling Operations:Prepare, review, and process customer invoices accurately and on scheduleVerify billing information, pricing, quantities, and supporting documentation prior to invoicingEnsure invoices comply with customer contract requirements and billing guidelinesProcess credit memos, adjustments, and billing corrections as neededMonitor billing queues to ensure invoices are issued within established deadlinesMaintain organized billing records and supporting documentationCustomer & Project Support:Partner with Project Accounting, Operations, and Project Managers to obtain required billing documentationResearch and resolve invoice discrepancies or customer billing inquiriesAssist customers with invoice requests, payment support, and billing-related questionsSupport regional teams with billing status updates and invoice trackingReporting & Administrative Support:Track invoice status and assist with reporting on billing metricsMonitor unbilled work and communicate outstanding items to stakeholdersAssist with special projects, audits, and process improvement initiativesPerform other duties as assigned to support the Accounts Receivable and Billing teamQualificationsAssociate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred1–3 years of billing, accounts receivable, or accounting experienceConstruction, contracting, or project-based billing experience preferredProficient in Microsoft Excel and Microsoft Office SuiteStrong attention to detail and organizational skillsExcellent communication and problem-solving abilitiesAbility to manage multiple priorities in a fast-paced environment