Billing Associate - Temporary Role

Billing Associate - Temporary Role
Location: Ann Arbor, M I - Onsite corporate office environment
Employment Type: Internship/Temporary, Full-Time 40 hrs
Hours: Weekday Business Hours, 9am-6pm
Duration: Approximately 3-6 Months - needed immediately
Benefits: Not Applicable
Department: Billing
Job Summary:
Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations.
Avfuel is seeking a Billing/Customer Service Associate.
Duties/Responsibilities:

• Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
• Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
• Meet strict daily deadlines while insuring accuracy and excellent customer experience
• Communicate issues and concerns with manager and sales staff
• Other special projects and duties as assigned
• The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday.

Required Skills/Abilities:

• Strong communication skills both verbal and written
• Exceptional multi-tasking skills
• Ability to problem solve independently
• Strong organizational skills and attention to detail
• Positive attitude and willingness to be a team player

Education and Experience:

• High School Diploma required
• Associates Degree preferred or equivalent experience
• 1-2 years Accounting/billing/bookkeeping or comparable experience a plus
• 2 + years customer service experience

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization's facilities.