Billing and Collections Specialist

Managing the billing-to-cash cycle for a portfolio of customer accounts, the full-time remote Billing and Collections Specialist will review and invoice sales orders, apply client payments, and follow up on past-due balances while collaborating with internal teams to resolve billing inquiries. Key responsibilities Review and invoice all approved sales orders accurately and on schedule Contact customers to collect past-due balances and secure payment commitments Research and resolve billing disputes, documenting all collection activity in the AR ticketing system Required qualifications At least 3 years of accounts receivable, collections, or billing experience, including SaaS or subscription billing Experience with an ERP system such as NetSuite, Sage Intacct, or Great Plains Proven ability to identify and resolve recurring billing or collections issues Intermediate Excel skills, including lookups and pivot tables High school diploma or equivalent